Privacy Policy

At Alma Thai Spa (“we”, “us”, “our”), your privacy matters to us. This Privacy Policy explains what information we collect when you visit our website or our spa, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following information:

• Contact details you provide voluntarily — such as your name, phone number and any message — when you submit an enquiry, book an appointment, or contact us by phone or WhatsApp.
• Appointment details such as the treatment you are interested in and your preferred date or time.
• Basic technical data automatically collected by your browser, such as device type and pages viewed, used only to keep our website working well.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule your appointments;
• Provide and improve our spa services and customer experience;
• Send you appointment confirmations or reminders where relevant;
• Maintain the security and proper functioning of our website.

3. Sharing of Information

We do not sell, rent or trade your personal information. We may share information only where necessary with trusted service providers who help us operate (for example, messaging tools), or where required by law.

4. Data Security

We take reasonable measures to protect your information against unauthorised access, loss or misuse. Please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use minimal cookies or similar technologies to improve your browsing experience. You can control or disable cookies through your browser settings at any time.

6. Your Choices

You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it. You may also choose not to provide certain information, though this may limit our ability to respond to your enquiry.

7. Third-Party Links

Our website may contain links to third-party services (such as Google Maps or WhatsApp). We are not responsible for the privacy practices of those services and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

• Phone: 073037 79624
• Address: 2nd Floor, Huda Market, Shop No. 31, Sector 31, Gurugram, Haryana 122002